Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#9101: Planned Network Maintenance | Broadband | SA Modbury
Started:
20/03/2025 7:00am
Estimated Resolution:
20/03/2025 1:45pm
Type:
scheduled
Posted: 2025-03-05 23:41:09
We wish to advise maintenance is scheduled for Broadband services in the suburb of Modbury and its surrounds.
Work Start Date/Time: 20-03-2025 22:30:00 AEDT
Work End Date/Time: 21-03-2025 06:30:00 AEDT
Impact: Outage
Expected Outage: Up to 6 Hours
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Work Start Date/Time: 20-03-2025 22:30:00 AEDT
Work End Date/Time: 21-03-2025 06:30:00 AEDT
Impact: Outage
Expected Outage: Up to 6 Hours
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Posted: 2025-03-19 15:54:01
Due to unforeseen circumstances, the maintenance for NBN services in Modbury and surrounding areas has been rescheduled.
Work Start Date/Time: 19-03-2025 22:30:00 AEDT
Work End Date/Time: 20-03-2025 06:30:00 AEDT
Impact: Outage
Outage duration: Up to 2 Hours
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Work Start Date/Time: 19-03-2025 22:30:00 AEDT
Work End Date/Time: 20-03-2025 06:30:00 AEDT
Impact: Outage
Outage duration: Up to 2 Hours
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience caused. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
Posted: 2025-03-20 11:00:40
We wish to advise that this Planned Network Maintenance has now been reclassified as an outage with no ETR. Technicians are currently onsite and working on rectifying the issue.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-03-20 13:52:39
Incident start date time updated
Posted: 2025-03-20 14:12:46
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.