Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#71229: Unplanned Outage | Broadband | QLD - Caboolture
Started:
06/11/2026 1:00pm
Estimated Resolution:
06/11/2026 11:00pm
Type:
unscheduled
Posted: 2026-11-06 13:16:39
We wish to advise that there is currently an unplanned outage for Broadband services in the suburb of Caboolture and its surrounds.

The estimated time for restoration [ETR] is 2026-11-06 17:00 AEDT. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2026-11-06 14:21:51
We wish to advise that the unplanned outage affecting broadband services in Caboolture, QLD, and surrounding areas is still ongoing.

The suspected fault location has been identified, and teams are actively working to resolve the issue.

The tentative Estimated Time of Restoration (ETR) remains unchanged at 17:00 AEDT on 06/11/2026. Please note that this timeframe is subject to change.

We will continue to keep you informed as further information becomes available. All updates will also be published on our Network Status page.

We apologise for any inconvenience this outage may cause and appreciate your patience and understanding.
Posted: 2026-11-06 15:14:28

We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to: 2026-11-07 01:00 AEDT

This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
Posted: 2026-11-06 15:58:01
We wish to advise that the unplanned outage affecting broadband services in Caboolture, QLD, and surrounding areas is still ongoing.

Field technician is currently en route to the fault site; The tentative Estimated Time of Restoration (ETR) remains unchanged at 01:00 AEDT on 07/11/2026. Please note that this timeframe is subject to change.

We will continue to keep you informed as further information becomes available. All updates will also be published on our Network Status page.

We apologise for any inconvenience this outage may cause and appreciate your patience and understanding.
Posted: 2026-11-06 17:08:26
We wish to advise that the unplanned outage affecting broadband services in Caboolture, QLD, and surrounding areas is still ongoing.

Field technician is currently on-site conducting investigations; The tentative Estimated Time of Restoration (ETR) remains unchanged at 01:00 AEDT on 07/11/2026. Please note that this timeframe is subject to change.

We will continue to keep you informed as further information becomes available. All updates will also be published on our Network Status page.

We apologise for any inconvenience this outage may cause and appreciate your patience and understanding.
Posted: 2026-11-06 19:29:07
We wish to advise that the unplanned outage affecting broadband services in Caboolture, QLD, and surrounding areas is still ongoing.

Field technician suspect the issue may be due to third-party construction works in the Morayfield area. A fibre field team has been dispatched to the suspected fault location, and investigations are ongoing.
The tentative Estimated Time of Restoration (ETR) remains unchanged at 01:00 AEDT on 07/11/2026. Please note that this timeframe is subject to change.
Posted: 2026-11-06 21:51:16
We wish to advise that the unplanned outage affecting broadband services in Caboolture, QLD, and surrounding areas is still ongoing.

The fibre team is currently on-site conducting investigations. The tentative Estimated Time of Restoration (ETR) remains unchanged at 01:00 AEDT on 07/11/2026. Please note that this timeframe is subject to change.

We will continue to keep you informed as further information becomes available.
Posted: 2026-11-06 23:14:14
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

For information around resolved incidents, please view historic outages