Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#71172: Unplanned Network Outage | Broadband | Petrie QLD
Started:
06/11/2026 4:30am
Estimated Resolution:
06/11/2026 2:30pm
Type:
unscheduled
Posted: 2026-11-06 04:46:53
We wish to advise that there is currently an unplanned outage for Broadband services in the suburb of Petrie and its surrounds.
We tentatively expect service restoration by 12:00 PM AEST 06/11/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 12:00 PM AEST 06/11/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-11-06 06:52:49
The technician is currently en route to the fault location with an ETA of 08:00 AM AEDT. The tentative Estimated Time of Restoration (ETR) remains unchanged at 12:00 PM AEDT on 06/11/2026. Please note that this timeframe is subject to change as further investigations progress.
We will continue to provide updates as more information becomes available. All updates will also be available on our network status page.
We apologise for any inconvenience this outage may cause and thank you for your patience and understanding.
We will continue to provide updates as more information becomes available. All updates will also be available on our network status page.
We apologise for any inconvenience this outage may cause and thank you for your patience and understanding.
Posted: 2026-11-06 11:58:25
We wish to advise that the unplanned outage affecting Broadband services in Petrie and surrounding areas has been resolved, with services now restored and remaining stable.
Technicians are still on site, and final restoration activities are ongoing. However, no further service interruptions are expected at this stage.
We will continue to closely monitor the situation and keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
Technicians are still on site, and final restoration activities are ongoing. However, no further service interruptions are expected at this stage.
We will continue to closely monitor the situation and keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
Posted: 2026-11-06 14:37:23
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
For information around resolved incidents, please view historic outages