Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#69857: Service Disruption Notice | Customer Portal & Webmail
Started:
25/10/2026 11:00am
Estimated Resolution:
26/10/2026 12:00pm
Type:
unscheduled
Posted: 2026-10-25 12:06:38
We are currently experiencing an outage affecting our Customer Portal and Webmail services.
Our team is actively investigating the issue and working to restore services as soon as possible. The tentative estimated time of restoration (ETR) is 12:00 PM 26/10/2026.
We apologise for the inconvenience and appreciate your patience while we work to resolve the issue. We will provide further updates as more information becomes available.
Thank you for your understanding.
Our team is actively investigating the issue and working to restore services as soon as possible. The tentative estimated time of restoration (ETR) is 12:00 PM 26/10/2026.
We apologise for the inconvenience and appreciate your patience while we work to resolve the issue. We will provide further updates as more information becomes available.
Thank you for your understanding.
For information around resolved incidents, please view historic outages