Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#66991: Unplanned Outage | Broadband | QLD Rockhampton
Started:
29/09/2026 4:00am
Estimated Resolution:
29/09/2026 11:00am
Type:
unscheduled
Posted: 2026-09-29 04:15:04
We wish to advise that there is currently an unplanned outage for Broadband services in the suburb of Rockhampton and its surrounds.
We tentatively expect service restoration by 07:00 AM AEST 29/09/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 07:00 AM AEST 29/09/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-09-29 05:38:25
We wish to advise that the unplanned outage affecting broadband services in Rockhampton and surrounding areas is still ongoing.
The field team is currently en-route to carry out fault restoration works. The Estimated Time of Restoration (ETR) has been updated to 9:00 PM AEST on 29/09/2026, however, this timeframe remains subject to change. We will continue to provide updates as further information becomes available. You can also refer to the Network Status page for the latest information.
We apologize for any inconvenience caused and appreciate your patience while restoration works are being completed.
The field team is currently en-route to carry out fault restoration works. The Estimated Time of Restoration (ETR) has been updated to 9:00 PM AEST on 29/09/2026, however, this timeframe remains subject to change. We will continue to provide updates as further information becomes available. You can also refer to the Network Status page for the latest information.
We apologize for any inconvenience caused and appreciate your patience while restoration works are being completed.
Posted: 2026-09-29 07:09:07
We wish to advise that the unplanned outage affecting broadband services in Rockhampton and surrounding areas is still ongoing.
The field team is currently en-route to carry out fault restoration works. The Estimated Time of Restoration (ETR) has been updated to 11:00 PM AEST on 29/09/2026, however, this timeframe remains subject to change. We will continue to provide updates as further information becomes available. You can also refer to the Network Status page for the latest information.
We apologize for any inconvenience caused and appreciate your patience while restoration works are being completed.
The field team is currently en-route to carry out fault restoration works. The Estimated Time of Restoration (ETR) has been updated to 11:00 PM AEST on 29/09/2026, however, this timeframe remains subject to change. We will continue to provide updates as further information becomes available. You can also refer to the Network Status page for the latest information.
We apologize for any inconvenience caused and appreciate your patience while restoration works are being completed.
For information around resolved incidents, please view historic outages