Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#66023: Unplanned Outage | Swoop Fixed Wireless
Started:
18/09/2026 1:45pm
Estimated Resolution:
18/09/2026 4:30pm
Type:
unscheduled
Posted: 2026-09-18 16:09:00
We wish to advise that there is currently an unplanned outage affecting Swoop Fixed Wireless services.
Our technical teams have identified a network equipment failure and are actively working to restore services. Replacement equipment is enroute, and further investigations are underway.
The estimated time for restoration (ETR) is 20:00 18/09/2026. We will continue to keep you informed as further information becomes available.
We apologize for any inconvenience this may cause.
Our technical teams have identified a network equipment failure and are actively working to restore services. Replacement equipment is enroute, and further investigations are underway.
The estimated time for restoration (ETR) is 20:00 18/09/2026. We will continue to keep you informed as further information becomes available.
We apologize for any inconvenience this may cause.
Posted: 2026-09-18 17:28:04
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
For information around resolved incidents, please view historic outages