Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#65729: Unplanned Outage | Fixed Wireless | WA - Scarborough, Hillarys
Started:
16/09/2026 2:00pm
Estimated Resolution:
16/09/2026 10:00pm
Type:
unscheduled
Posted: 2026-09-16 14:16:59
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburbs of Scarborough, Hillarys and its surrounds.

The estimated time for restoration [ETR] is 2026-09-16 18:00 AEST. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2026-09-16 17:15:08
We wish to advise that our teams are actively engaged on restoring the services and the estimated time for restoration [ETR] for this outage has now been updated to: 2026-09-16 22:00 AEST.

This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
Posted: 2026-09-16 18:30:43
We wish to advise that the unplanned outage remains ongoing for Fixed Wireless services in the suburbs of Scarborough, Hillarys and surrounding areas.

The estimated time for restoration [ETR] is 2026-09-16 22:00 AEST. We will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.

For information around resolved incidents, please view historic outages