Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#65125: Unplanned Outage | Fixed Wireless | WA - Kenwick, Lesmurdie, Wungong
Started:
09/09/2026 10:15pm
Estimated Resolution:
10/09/2026 3:00am
Type:
unscheduled
Posted: 2026-09-09 22:27:54
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Kenwick, Lesmurdie, Wungong and its surrounds.

We tentatively expect service restoration by 01:15 AEST 09/09/2026, though this timeframe remains subject to change. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2026-09-09 22:53:59
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Kenwick, Lesmurdie, Wungong and its surrounds.

We tentatively expect service restoration by 01:15 AEST 10/09/2026, though this timeframe remains subject to change. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2026-09-10 00:57:35
We wish to advise that the unplanned outage affecting Fixed Wireless services in the suburbs of Kenwick, Lesmurdie, Wungong and surrounding areas is ongoing.

The estimated restoration time has been revised to 7:00 AM AEST on 10/09/2026. This timeframe remains tentative and is subject to change as restoration works progress.

We will continue to monitor the situation and provide further updates as more information becomes available. All updates will also be available on our network status page.

We apologise for any inconvenience this may cause.
Posted: 2026-09-10 01:58:46
We wish to advise that the unplanned outage affecting Fixed Wireless services in the suburbs of Kenwick, Lesmurdie, Wungong and surrounding areas is still ongoing.

The estimated restoration time has been revised to 7:00 AM AEST on 10/09/2026. This timeframe remains tentative and is subject to change as restoration works progress.

We will continue to monitor the situation and provide further updates as more information becomes available. All updates will also be available on our network status page.

We apologise for any inconvenience this may cause.
Posted: 2026-09-10 03:07:56
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.

For information around resolved incidents, please view historic outages