Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#64053: Unplanned Outage | Fixed Wireless | Countrytell - NSW
Started:
30/08/2026 8:00am
Estimated Resolution:
31/08/2026 12:30pm
Type:
unscheduled
Posted: 2026-08-30 17:40:49
We wish to advise that we are currently investigating a service issue affecting some countrytell Fixed Wireless services in NSW. Our technical teams are working to identify the cause of the issue and restore stable service as soon as possible.
We tentatively expect service restoration by 10:00 AM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
We tentatively expect service restoration by 10:00 AM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
Posted: 2026-08-30 21:33:47
We wish to advise that we are currently investigating a service issue affecting some countrytell Fixed Wireless services in NSW. Our technical teams are working to identify the cause of the issue and restore stable service as soon as possible.
We tentatively expect service restoration by 10:00 AM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
We tentatively expect service restoration by 10:00 AM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
Posted: 2026-08-31 09:54:49
We wish to provide a further update regarding the service issue currently impacting some Countrytell Fixed Wireless services in NSW. The incident has been internally escalated as a priority with senior engineering and technical resources actively engaged in the investigation and restoration activities.
We tentatively expect service restoration by 12:00 PM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
We tentatively expect service restoration by 12:00 PM AEST 31/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
we apologise for the inconvenience and thank you for your patience.
Posted: 2026-08-31 11:53:11
We would like to provide a further update on the ongoing service issue affecting some Countrytell Fixed Wireless services in NSW. Our senior engineering and technical teams are actively working on the issue and progressing restoration activities.
We are currently aiming to restore affected services by 2:00 PM AEST 31/08/2026. This is a tentative restoration time and may change depending on the progress of the investigation and recovery activities.
We will continue to monitor the situation closely and provide further updates as more information becomes available. The latest information is also available on our Network Status page. We apologise for the continued disruption and thank you for your patience and understanding while our teams work to restore services.
We are currently aiming to restore affected services by 2:00 PM AEST 31/08/2026. This is a tentative restoration time and may change depending on the progress of the investigation and recovery activities.
We will continue to monitor the situation closely and provide further updates as more information becomes available. The latest information is also available on our Network Status page. We apologise for the continued disruption and thank you for your patience and understanding while our teams work to restore services.
Posted: 2026-08-31 13:57:09
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
For information around resolved incidents, please view historic outages