Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#63404: Emergency Network Maintenance | Enterprise Ethernet | Carlton North VIC, Rockhampton City QLD & Ryan QLD
Started:
24/08/2026 10:00pm
Estimated Resolution:
25/08/2026 12:00am
Type:
scheduled
Posted: 2026-08-24 14:37:52
We wish to advise that scheduled maintenance will be carried out on NBN Enterprise Ethernet services in Carlton North VIC, Rockhampton City QLD, and Ryan QLD.
Maintenance window: 24/08/2026 22:00 AEST – 25/08/2026 00:00 AEST
Duration: 2 hours
Expected impact: Up to 15-minute service interruption
Customers may experience a brief service interruption during the maintenance window.
If your service remains offline after the maintenance is completed, please power cycle your equipment. If this does not restore your service, please contact our friendly Help Desk for further assistance.
We apologise for any inconvenience caused. Further updates will be provided as information becomes available and will also be available on our Network Status page.
Maintenance window: 24/08/2026 22:00 AEST – 25/08/2026 00:00 AEST
Duration: 2 hours
Expected impact: Up to 15-minute service interruption
Customers may experience a brief service interruption during the maintenance window.
If your service remains offline after the maintenance is completed, please power cycle your equipment. If this does not restore your service, please contact our friendly Help Desk for further assistance.
We apologise for any inconvenience caused. Further updates will be provided as information becomes available and will also be available on our Network Status page.
For information around resolved incidents, please view historic outages