Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#62419: Unplanned Network Maintenance | Broadband | VIC - Nunawading & Lilydale
Started:
13/08/2026 10:15am
Estimated Resolution:
14/08/2026 8:00am
Type:
unscheduled
Posted: 2026-08-13 22:27:22
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Nunawading, Lilydale and its surrounds.
The tentative Estimated Time of Restoration (ETR) is 00:00 AEST on 14/08/2026. though this timeframe remains subject to change We will continue to keep you informed as further information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience that this may cause.
The tentative Estimated Time of Restoration (ETR) is 00:00 AEST on 14/08/2026. though this timeframe remains subject to change We will continue to keep you informed as further information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience that this may cause.
Posted: 2026-08-13 23:40:08
We wish to advise that there is currently an ongoing unplanned outage affecting NBN services across Nunawading, Lilydale, Ringwood, and surrounding areas.
The tentative Estimated Time of Restoration (ETR) is 02:00 AEST on 14/08/2026. Please note that this timeframe is subject to change. We will continue to monitor the situation and provide further updates as more information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience this may cause.
The tentative Estimated Time of Restoration (ETR) is 02:00 AEST on 14/08/2026. Please note that this timeframe is subject to change. We will continue to monitor the situation and provide further updates as more information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience this may cause.
Posted: 2026-08-14 00:45:51
We wish to advise that there is currently an ongoing unplanned outage affecting NBN services across Nunawading, Lilydale, Ringwood, and surrounding areas. Additional resources have been engaged to help isolate the issue. We are currently awaiting their findings to determine the next steps.
The tentative Estimated Time of Restoration (ETR) is 02:00 AEST on 14/08/2026. Please note that this timeframe is subject to change.
The tentative Estimated Time of Restoration (ETR) is 02:00 AEST on 14/08/2026. Please note that this timeframe is subject to change.
Posted: 2026-08-14 01:50:41
We wish to advise that there is currently an ongoing unplanned outage affecting NBN services across Nunawading, Lilydale, Ringwood, and surrounding areas. Please note that the restoration efforts are currently ongoing.
Revised Estimated Time of Restoration (ETR) is now 06:00 AEST on 14/08/2026. Please note that this timeframe is subject to change. We will continue to monitor the situation and provide further updates as more information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience this may cause.
Revised Estimated Time of Restoration (ETR) is now 06:00 AEST on 14/08/2026. Please note that this timeframe is subject to change. We will continue to monitor the situation and provide further updates as more information becomes available.
All updates will also be available on our network status page. We apologise for any inconvenience this may cause.
Posted: 2026-08-14 02:12:25
Please be advised that the services have been restored. We are closely monitoring the services to ensure stability.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
For information around resolved incidents, please view historic outages