Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#62386: Unplanned Outage | Fixed Wireless | WA - Ellenbrook
Started:
13/08/2026 2:00pm
Estimated Resolution:
13/08/2026 2:15pm
Type:
unscheduled
Posted: 2026-08-13 14:13:38
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Ellenbrook and its surrounds.
We tentatively expect service restoration by 06:30 PM AEST 13/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We apologize for any inconvenience that this may cause.
We tentatively expect service restoration by 06:30 PM AEST 13/08/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We apologize for any inconvenience that this may cause.
Posted: 2026-08-13 14:22:39
Please be advised that the service is currently offline due to emergency maintenance.
Maintenance Window: 12:00 PM and 4:00 PM AWST
Once the maintenance window has been completed, please power cycle your equipment if your service remains offline.
If the issue persists after power cycling, please contact our friendly Help Desk for further assistance.
We apologise for any inconvenience this may cause and sincerely appreciate your patience and understanding while we work to restore the service.
We will provide further updates as more information becomes available. All updates will also be posted on our Network Status Page.
Thank you for your patience and understanding.
Maintenance Window: 12:00 PM and 4:00 PM AWST
Once the maintenance window has been completed, please power cycle your equipment if your service remains offline.
If the issue persists after power cycling, please contact our friendly Help Desk for further assistance.
We apologise for any inconvenience this may cause and sincerely appreciate your patience and understanding while we work to restore the service.
We will provide further updates as more information becomes available. All updates will also be posted on our Network Status Page.
Thank you for your patience and understanding.
For information around resolved incidents, please view historic outages