Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#61803: Increased Latency towards Singapore and Europe
Started:
08/08/2026 5:15pm
Estimated Resolution:
10/08/2026 10:00am
Type:
unscheduled
Posted: 2026-08-08 17:56:57
Please be informed that we are currently experiencing increased latency to Singapore and Europe due to an unplanned outage.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 22:00 PM AEST 08/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Thank you for your understanding and patience.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 22:00 PM AEST 08/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Thank you for your understanding and patience.
Posted: 2026-08-08 21:33:37
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Posted: 2026-08-09 06:25:51
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 06:00 PM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 06:00 PM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Posted: 2026-08-09 06:31:29
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 06:00 PM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 06:00 PM AEST 09/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Posted: 2026-08-09 18:32:08
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Posted: 2026-08-09 18:48:33
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
Posted: 2026-08-10 09:02:45
We wish to advise that the unplanned outage affecting increased latency to Singapore and Europe is still ongoing.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 18:00 PM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
We tentatively expect service restoration by 18:00 PM AEST 10/08/2026, though this timeframe remains subject to change. We will continue to monitor the situation and provide further updates as more information becomes available. You can also find the latest updates on our Network Status page.
For information around resolved incidents, please view historic outages