Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#6025: Unplanned Outage | NBN | Gidgegannup South,WA
Started:
21/11/2024 5:00am
Estimated Resolution:
21/11/2024 5:45pm
Type:
unscheduled
Posted: 2024-11-21 10:23:36
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Gidgegannup South and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-21 10:24:11
We wish to advise that a technician is estimated to arrive at the site at 7:00am AEST (10:00WST) to further investigate a loss of service on the Fixed Wireless node. Updates will be published as reports are received from Field Services.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-21 15:44:15
We wish to advise that the wet weather is causing safety issues for crews trying to climb the tower. They are waiting for conditions to ease before investigating the network elements on the tower itself.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-21 17:27:30
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Our apologies for any inconvenience.