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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#5982: Unplanned Outage | NBN | PRESTON, VIC
Started:
20/11/2024 12:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-20 12:17:14
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of PRESTON and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-20 14:03:52
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to: 27/11/2024 by 17:30 AEDT

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-20 14:08:40
We wish to advise that the attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites. nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighboring premises.
Posted: 2024-11-28 12:08:59
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.