Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#58160: Increased Latency towards Singapore and Europe
Started:
02/07/2026 8:30pm
Estimated Resolution:
02/07/2026 9:00pm
Type:
unscheduled
Posted: 2026-07-02 20:42:43
Please be informed that we are currently experiencing increased latency to Singapore and Europe due to an unplanned outage.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
Thank you for your understanding and patience.
While we do not expect any degradation in network speed, you may notice slightly higher latency compared to the previously optimized routing path.
Our team is actively monitoring the situation and will provide updates as soon as more information becomes available.
Thank you for your understanding and patience.
Posted: 2026-07-02 21:14:15
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
For information around resolved incidents, please view historic outages