Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#54095: Unplanned Outage | Broadband | NSW Windsor
Started:
28/05/2026 12:30am
Estimated Resolution:
28/05/2026 8:15am
Type:
unscheduled
Posted: 2026-05-28 00:32:31
We wish to advise that there is currently an unplanned outage for broadband services in the suburb of Windsor and its surrounds.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-05-28 02:37:20
We wish to advise that the unplanned outage affecting Broadband services in Windsor and surrounding areas is still ongoing.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-05-28 04:37:23
We wish to advise that the unplanned outage affecting Broadband services in Windsor and surrounding areas is still ongoing. Our teams are actively investigating the issue and working to restore services as soon as possible.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-05-28 06:46:14
We wish to advise that the unplanned outage affecting Broadband services in Windsor and surrounding areas is still ongoing. Our teams have identified the issue and are currently working towards restoring services as soon as possible. Further updates will be provided as more information becomes available.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEST 28/05/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-05-28 09:44:35
We wish to advise that the unplanned outage affecting Broadband services in Windsor and surrounding areas was restored at approximately 8:12 AM AEST on 28/05/2026 and has remained stable since.
Our teams are continuing to actively monitor the incident, and we will provide further updates if more information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience this may have caused and appreciate your patience.
Our teams are continuing to actively monitor the incident, and we will provide further updates if more information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience this may have caused and appreciate your patience.
Posted: 2026-05-28 13:14:33
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.