Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#47839: Unplanned Outage | Fixed Wireless | SA Kangaroo Island
Started:
07/04/2026 12:15am
Estimated Resolution:
07/04/2026 2:45pm
Type:
unscheduled
Posted: 2026-04-07 00:12:58
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the Kangaroo Island and its surrounds.
We tentatively expect service restoration by 05:00 PM AEDT 07/04/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 05:00 PM AEDT 07/04/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-04-07 02:54:30
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the Kangaroo Island and its surrounds is still ongoing.
We tentatively expect service restoration by 05:00 PM AEDT 07/04/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 05:00 PM AEDT 07/04/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-04-07 06:41:43
We wish to advise that the unplanned outage affecting Fixed Wireless services in Kangaroo Island and its surrounds areas is still ongoing.
Our internal teams are currently working actively to restore services as quickly as possible.
At this stage, we tentatively expect service restoration by 05:00 PM AEDT on 07/04/2026. Please note that this timeframe is subject to change. We will continue to keep you informed as further updates become available. You can also check the latest information on our Network Status page.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
Our internal teams are currently working actively to restore services as quickly as possible.
At this stage, we tentatively expect service restoration by 05:00 PM AEDT on 07/04/2026. Please note that this timeframe is subject to change. We will continue to keep you informed as further updates become available. You can also check the latest information on our Network Status page.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
Posted: 2026-04-07 10:34:26
We wish to advise that the unplanned outage affecting Fixed Wireless services in Kangaroo Island and surrounding areas is still ongoing.
This outage is due to a power issue at the site. Power is supplied by the Kangaroo Island Council, who are currently working to resolve the issue as quickly as possible.
At this stage, we tentatively expect service restoration by 5:00 PM AEST on 07/04/2026. Please note that this timeframe is subject to change. We will continue to keep you informed as further updates become available. You can also check the latest information via our Network Status page.
We sincerely apologise for any inconvenience caused and appreciate your patience while we work to restore services.
This outage is due to a power issue at the site. Power is supplied by the Kangaroo Island Council, who are currently working to resolve the issue as quickly as possible.
At this stage, we tentatively expect service restoration by 5:00 PM AEST on 07/04/2026. Please note that this timeframe is subject to change. We will continue to keep you informed as further updates become available. You can also check the latest information via our Network Status page.
We sincerely apologise for any inconvenience caused and appreciate your patience while we work to restore services.
Posted: 2026-04-07 16:20:34
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.