Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#42422: Unplanned Outage | Fixed Wireless | NSW Hume
Started:
24/02/2026 7:15am
Estimated Resolution:
26/02/2026 11:00am
Type:
unscheduled
Posted: 2026-02-24 07:36:56
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Hume and its surrounds.
We tentatively expect service restoration by 17:00 AM AEDT 24/02/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available.
All updates will also be published on our Network Status page.
We apologies for any inconvenience this may cause and appreciate your patience.
We tentatively expect service restoration by 17:00 AM AEDT 24/02/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available.
All updates will also be published on our Network Status page.
We apologies for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-24 18:06:24
We wish to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Hume areas is still ongoing.
The tentative Estimated Time of Restoration (ETR) is 18:00 PM AEDT on 25/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) is 18:00 PM AEDT on 25/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-25 19:00:29
We wish to advise that there is currently an unplanned outage for fixed wireless services in the suburb of Hume areas is still ongoing.
The tentative Estimated Time of Restoration (ETR) is 18:00 PM AEDT on 26/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) is 18:00 PM AEDT on 26/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-26 11:15:31
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.