Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#42093: Unplanned Outage | Fixed Wireless | SA Kangaroo Island
Started:
20/02/2026 8:15am
Estimated Resolution:
21/02/2026 1:00am
Type:
unscheduled
Posted: 2026-02-20 20:31:02
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the Kangaroo Island and its surrounds.
We tentatively expect service restoration by 12:00 PM AEDT 21/02/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 12:00 PM AEDT 21/02/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-02-20 21:42:16
We wish to advise our field technician has been dispatched and the estimated time of arrival (ETA) is 11:30 PM AEDT on 20/02/2026, subject to change. We will continue to provide updates as further information becomes available.
We apologise for any inconvenience that this may cause.
We apologise for any inconvenience that this may cause.
Posted: 2026-02-20 23:35:43
The sites have been restored. However, the issue is intermittently reoccurring.
FOPS are currently enroute to the site to conduct further investigation and ensure full resolution. Additional updates will be provided as more information becomes available.
We apologise for any inconvenience that this may cause.
FOPS are currently enroute to the site to conduct further investigation and ensure full resolution. Additional updates will be provided as more information becomes available.
We apologise for any inconvenience that this may cause.
Posted: 2026-02-21 01:53:53
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.