Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#41572: Unplanned Outage | Broadband | SA - Stirling
Started:
17/02/2026 9:00am
Estimated Resolution:
17/02/2026 7:15pm
Type:
unscheduled
Posted: 2026-02-17 09:23:42
We wish to advise that there is currently an unplanned outage for Broadband services in the suburb of Stirling and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.
Posted: 2026-02-17 09:35:18
We wish to advise that the unplanned outage affecting Broadband services in SA - Stirling and surrounding areas is still ongoing.
The tentative Estimated Time of Restoration (ETR) is 12:30 AEDT on 2026-02-17. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologize for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) is 12:30 AEDT on 2026-02-17. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologize for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 10:40:52
We wish to advise that the upstream provider’s fibre technician is currently en route to the suspected break location and is expected to arrive within the next 60 minutes.
The tentative Estimated Time of Restoration (ETR) is 12:30 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) is 12:30 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 11:40:08
We wish to advise that the upstream provider’s fibre technician has arrived at the suspected break location and is currently working to identify the precise point of the fibre break.
The tentative Estimated Time of Restoration (ETR) remains 12:30 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) remains 12:30 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 12:56:59
We wish to advise that the upstream provider’s fibre technician has located the exact break point. The fibre has been damaged by an excavator, and the technician has confirmed that additional resources have been engaged to provide further support.
Unfortunately, the tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Unfortunately, the tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 13:28:24
We wish to advise that the upstream provider’s fibre technician has located the exact break point. The fibre has been damaged by an excavator, and the technician has confirmed that additional resources have been engaged to provide further support.
Unfortunately, the tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Unfortunately, the tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 14:31:42
We wish to advise that preparation and restoration work by our upstream provider’s fibre engineers is currently underway onsite.
The tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) has been revised to 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 16:16:02
We wish to advise that restoration work by our upstream provider’s fibre engineers is still ongoing onsite.
The tentative Estimated Time of Restoration (ETR) remains 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) remains 6:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 16:47:04
We wish to advise that restoration work by our upstream provider’s fibre engineers is still ongoing onsite and it's partially completed.
The tentative Estimated Time of Restoration (ETR) revised to 8:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologize for any inconvenience this may cause and appreciate your patience.
The tentative Estimated Time of Restoration (ETR) revised to 8:00 PM AEDT on 17/02/2026. We will continue to keep you informed as further information becomes available.
All updates will also be published on our Network Status page.
We apologize for any inconvenience this may cause and appreciate your patience.
Posted: 2026-02-17 19:20:17
We wish to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.