Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#3880: Unscheduled outage | Fixed Wireless | VIC Rawson
Started:
01/10/2024 10:00am
Estimated Resolution:
03/10/2024 2:30pm
Type:
unscheduled
Posted: 2024-10-01 16:29:23
Swoop wishes to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Rawson and its surrounds, following local power works.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-10-02 04:39:22
Swoop wishes to advise that we have requested to arrange for field teams to visit the site and investigate the outage.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-10-02 22:14:18
Swoop wishes to advise that we have requested field teams to visit the site and investigate the outage.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Posted: 2024-10-03 14:24:49
Swoop wishes to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.