Network Status
Outages & maintenance
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 665 575.
Incident Details
#3849: Planned Network Maintenance | Fibre Connect - Opticom | QLD TRINITY PARK, SMITHFIELD, TRINITY BEACH and PALM COVE
Started:
16/10/2024 11:00pm
Estimated Resolution:
17/10/2024 5:00am
Type:
scheduled
Posted: 2024-10-01 09:45:33
Swoop wishes to advise maintenance is scheduled for Fibre Connect - Opticom services in the suburb of TRINITY PARK, SMITHFIELD, TRINITY BEACH and PALM COVE and its surrounds.
Maintenance will take place between 2024-10-16 23:00:00 and 2024-10-17 05:00:00.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/
Maintenance will take place between 2024-10-16 23:00:00 and 2024-10-17 05:00:00.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Again, our apologies for any inconvenience and this notification will be updated to our network status page: https://status.swoop.com.au/