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Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#3732: Planned Network Maintenance | NBN | QLD Merrimac
Started:
20/10/2024 12:00am
Estimated Resolution:
20/10/2024 6:00am
Type:
scheduled
Posted: 2024-09-27 04:27:13
Swoop wishes to advise maintenance is scheduled for NBN services in the suburbs of Merrimac.

Maintenance will take place between 2024-10-03 00:00 and 2024-10-03 06:00 AEST. The outage duration is up to 30 minutes.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au

Our apologies for any inconvenience.
Posted: 2024-10-02 12:40:00
Swoop wishes to advise an amendment for maintenance is scheduled for NBN services in the suburbs of Merrimac.

Maintenance will take place between 20/10/2024 12:00 AM and 20/10/2024 06:00 AM AEST. The outage duration is up to 30 minutes. replacing previous the outage notification

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au

Our apologies for any inconvenience.
Posted: 2024-10-02 12:40:09
Incident start date time updated