Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#36711: Unplanned Outage | Fixed Wireless | VIC Tanjil South
Started:
14/01/2026 10:15pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2026-01-14 22:29:16
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Tanjil South and its surrounds
We tentatively expect service restoration by 10:00 AM AEDT 15/01/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEDT 15/01/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-01-15 08:29:44
The unplanned outage affecting Fixed Wireless services in Tanjil South and surrounding areas is still ongoing. Site access is currently pending and we are working to arrange attendance. We tentatively expect service restoration by 12:00 PM AEDT on 15/01/2026.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
Posted: 2026-01-15 09:49:00
We wish to advise that the unplanned outage affecting Fixed Wireless services in Tanjil South and surrounding areas is still ongoing.
Field officers are currently on site and actively working to restore services. At this stage, service restoration is tentatively expected by 12:00 PM AEDT on 15/01/2026; however, this timeframe remains subject to change.
We will continue to provide updates as further information becomes available. The latest updates can also be found on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Field officers are currently on site and actively working to restore services. At this stage, service restoration is tentatively expected by 12:00 PM AEDT on 15/01/2026; however, this timeframe remains subject to change.
We will continue to provide updates as further information becomes available. The latest updates can also be found on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-01-15 10:32:56
We wish to advise that Swoop field officers have attended the site, and services have now been temporarily restored. However, to implement a permanent fix, a further site visit will be required.
The estimated time of arrival (ETA) for the revisit is 5:00 PM AEDT on 15/01/2026, subject to change. We will continue to provide updates as further information becomes available.
The latest updates can also be found on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
The estimated time of arrival (ETA) for the revisit is 5:00 PM AEDT on 15/01/2026, subject to change. We will continue to provide updates as further information becomes available.
The latest updates can also be found on our Network Status page.
We apologise for any inconvenience this may cause and appreciate your patience.
Posted: 2026-01-15 17:19:50
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Tanjil South and its surrounds
We tentatively expect service restoration by 10:00 AM AEDT 16/01/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
We tentatively expect service restoration by 10:00 AM AEDT 16/01/2026, though this timeframe remains subject to change. We will keep you updated as further information becomes available. You can also find the latest updates on our Network Status page.
We apologise for any inconvenience that this may cause.
Posted: 2026-01-16 11:07:10
We wish to advise that Swoop field officers have attended the site, and services have been temporarily restored. Our team is continuing work to implement a permanent fix.
We tentatively expect permanent service restoration by 03:00 PM AEDT on 16/01/2026, though this timeframe is subject to change. We will provide further updates as more information becomes available.
We sincerely apologise for any inconvenience and appreciate your patience during this time.
We tentatively expect permanent service restoration by 03:00 PM AEDT on 16/01/2026, though this timeframe is subject to change. We will provide further updates as more information becomes available.
We sincerely apologise for any inconvenience and appreciate your patience during this time.