Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#36575: Planned Network Maintenance | National Broadband Network
Started:
05/02/2026 10:00pm
Estimated Resolution:
06/02/2026 12:00am
Type:
scheduled
Posted: 2026-01-14 06:31:28
Dear Customer,
Swoop wishes to advise maintenance is scheduled for NBN services we provide to you.
Work Start: 05/02/2026 10:00pm AEDT
Work End : 06/02/2026 12:00am AEDT
Outage Duration: 2 x 10 mins
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.
Kind regards,
Swoop Support
Swoop wishes to advise maintenance is scheduled for NBN services we provide to you.
Work Start: 05/02/2026 10:00pm AEDT
Work End : 06/02/2026 12:00am AEDT
Outage Duration: 2 x 10 mins
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.
Kind regards,
Swoop Support