Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#31012: Unplanned Outage | Broadband | Cabooltur QLD
Started:
02/12/2025 12:15am
Estimated Resolution:
02/12/2025 1:15am
Type:
unscheduled
Posted: 2025-12-02 00:37:43
Swoop wishes to advise that there is currently an unplanned outage for Broadband services in the suburb of Caboolture and its surrounds.
estimated time for restoration [ETR] for this outage is 10 00 AM AEDT 02/12/2025, subject to change.
We are closely monitoring the situation and will provide updates as progress is made. We apologize for any inconvenience this may cause.
Our apologies for any inconvenience.
estimated time for restoration [ETR] for this outage is 10 00 AM AEDT 02/12/2025, subject to change.
We are closely monitoring the situation and will provide updates as progress is made. We apologize for any inconvenience this may cause.
Our apologies for any inconvenience.
Posted: 2025-12-02 01:27:15
We wish to advise that the issue has been raised with our upstream provider. They are actively checking the matter, and we will continue to monitor the situation and provide updates as soon as more information becomes available. All updates will also be posted on our network status page.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while the issue is being resolved
We sincerely apologise for any inconvenience this may cause and appreciate your patience while the issue is being resolved
Posted: 2025-12-02 01:46:03
Swoop wishes to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.