Network Status

Outages & maintenance

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 665 575.

Incident Details

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#1780: Planned Network Maintenance - Opticomm Ropes Crossing, NSW 2760 (ROPE) and Jordan Springs, NSW
21/07/2024 11:45pm
Estimated Resolution:
22/07/2024 7:00am
Posted: 2024-07-02 01:09:33
Swoop wishes to advise maintenance is scheduled for Opticomm services in the suburb of Ropes Crossing and Jordan Springs NSW and its surrounds.

Maintenance will take place between 2024-07-21 23:45 and 2024-07-22 07:00.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au

Our apologies for any inconvenience.