Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#1506: Unplanned Network Outage | Data Services | JKVW, WALK, PKSD in VIC
Started:
02/12/2025 1:46pm
Estimated Resolution:
02/12/2025 2:08pm
Type:
unscheduled
Posted: 2024-03-20 19:23:11
Swoop wishes to advise that there is currently an unplanned outage for the data services in the suburb of JKVW, WALK, PKSD VIC and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-03-20 19:28:19
Swoop wishes to advise that there is currently an unplanned outage for the data services in the suburb of Jackson View, Ingenia Lifestyle Parkside Lucas, Williams Walk VIC and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-03-20 19:32:55
Swoop wishes to advise that there is currently an unplanned outage for the data services in the suburb of Jackson View, Ingenia Lifestyle Parkside Lucas, Williams Walk VIC and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2024-03-20 21:49:16
Swoop wishes to advise estimated ETR on this outage is 2024-03-21 23:45:00 AEDT.
Posted: 2024-03-21 09:23:49
Swoop wishes to advise that this outage has now been listed as resolved.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.
Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk on: 1300 665 575 or lodge a ticket via email to: support@swoopbroadband.com.au
Our apologies for any inconvenience.
Posted: 2025-12-02 14:08:52
Your service outage has been resolved.