Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 66 55 75.

Incident Details

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#14880: Unplanned Outage | Fixed Wireless | SA Parndarna (Kangaroo Island)
Started:
25/07/2025 8:45am
Estimated Resolution:
02/09/2025 12:30pm
Type:
unscheduled
Posted: 2025-07-25 11:39:04
We wish to advise that there is currently an unplanned outage for Fixed wireless services in the suburb of Parndana (Kangaroo Island) and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-07-27 10:43:40
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation, will continue to provide timely updates.
Our apologies for any inconvenience
Posted: 2025-07-28 08:27:24
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation, will continue to provide timely updates.
Our apologies for any inconvenience
Posted: 2025-07-31 09:25:26
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-08-14 09:25:20
We wish to advise that the outage remains unresolved, and there is currently no confirmed Estimated Time of Restoration (ETR). We continue to monitor the situation closely and will share updates as they become available. Our apologies for any inconvenience.
Posted: 2025-08-20 10:03:43
We wish to advise that the outage remains unresolved, and there is currently no confirmed Estimated Time of Restoration (ETR). We continue working on the situation closely and will share updates as they become available. Our apologies for any inconvenience.
Posted: 2025-09-01 02:27:02
We wish to advise that field technicians are scheduled to visit the site on 2025-09-02 to investigate the issue.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-09-02 14:18:36
We wish to advise that this outage has now been listed as resolved.

Please power cycle your equipment if your service is still offline after this time. If this does not restore your service, please contact our friendly help desk.