Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#12506: Unplanned Network Maintenance | FTTP | WA - Seacrest
Started:
30/05/2025 3:30pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-05-30 15:40:22
We wish to advise that there is currently an unplanned outage for FTTP services in the suburb of Awanui St, Wandina and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.
Posted: 2025-06-01 11:59:41
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation, will continue to provide timely updates.
Our apologies for any inconvenience.
Our apologies for any inconvenience.
Posted: 2025-06-03 05:51:57
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation, will continue to provide timely updates.
Our apologies for any inconvenience
Our apologies for any inconvenience
Posted: 2025-06-09 16:51:50
We wish to advise that the outage is still ongoing and we have escalated to power provider for further investigations. Swoop field team is working along with them to isolate the issue and resolve.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologize for any inconvenience that this may cause.