Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#10292: Unplanned Outage | Fixed Wireless | SA - Kingscote
Started:
03/04/2025 4:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-04-04 12:16:11
We wish to advise that there is currently an unplanned outage for Fixed Wireless services in the suburb of Kingscote and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologize for any inconvenience that this may cause.
Posted: 2025-04-07 05:03:23
Swoop wishes to advise this outage is being further investigated. Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-10 10:01:06
Swoop wishes to advise that field operations team has been engaged regarding this fault. Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2025-04-12 09:26:56
The outage is still in progress due to the complexity of the restoration work, and an Estimated Time of Restoration (ETR) is yet to be confirmed. Our team is actively monitoring the situation and will share updates as we make progress. We sincerely apologize for any inconvenience this may cause.
Posted: 2025-04-14 05:16:13
The outage is still in progress due to the complexity of the restoration work, and an Estimated Time of Restoration (ETR) is yet to be confirmed. Our team is actively monitoring the situation and will share updates as we make progress. We sincerely apologize for any inconvenience this may cause.
Posted: 2025-04-15 08:09:33
We would like to inform you that the service outage remains ongoing due to the intricate nature of the restoration efforts. At this time, we do not have a confirmed Estimated Time of Restoration (ETR). Our team is actively monitoring the situation and will share updates as we make progress. We sincerely apologize for any inconvenience this may cause.
Posted: 2025-04-18 01:17:41
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. Our technicians are currently working on restoring the service. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-04-21 02:13:29
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. Our technicians are currently working on restoring the service. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-04-22 02:33:42
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-04-23 02:28:16
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-04-24 01:39:20
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.