Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 66 55 75.
Incident Details
#10108: Unplanned Network Maintenance | Fixed Wireless | SA - Gregor(Kangaroo Island)
Started:
29/03/2025 9:00pm
Estimated Resolution:
02/04/2025 10:00am
Type:
unscheduled
Posted: 2025-03-29 21:17:33
Swoop wishes to advise that there is currently an unplanned outage for fixed wireless services in the Gregor area on Kangaroo Island.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.
Our apologies for any inconvenience.
Posted: 2025-03-30 08:53:04
Swoop would like to inform you that there is currently an unplanned outage affecting fixed wireless services in the Gregor area on Kangaroo Island. Swoop engineers are actively investigating the issue.
We will provide updates as more information becomes available.
We apologize for any inconvenience caused
We will provide updates as more information becomes available.
We apologize for any inconvenience caused
Posted: 2025-03-30 11:52:13
We wish to advise that the estimated time for arrival [ETA] for this outage has now been updated to: 31/03/2025
This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologize for the inconvenience.
Posted: 2025-03-31 13:58:20
We wish to advise that the outage is still ongoing and there is no confirmed Estimated Time of Restoration (ETR) at this moment. Our technicians are currently working on restoring the service. We are closely monitoring the situation and will continue to provide timely updates. Our apologies for any inconvenience.
Posted: 2025-04-02 10:34:17
Subject updated and resent (10181).